Category: Voice of Customer
This integration is only available for Web projects
What to expect
This integration will allow you to segment users and pages based on specific Foresee survey exposure, interactions, and NPS scores. A Contentsquare session replay link for recorded users would also be available in the Foresee user details pane.
What we collect
Dynamic Variables
Key | Value | Data Type |
FB_FS_Feedback Invite Displayed
|
Survey ID : {surveyID} |
Text
|
FB_FS_Feedback Invite Submitted
|
Survey ID : {surveyID} |
Text
|
FB_FS_Feedback Submitted
|
Survey ID : {surveyID} |
Text
|
FB_FS_Feedback Displayed
|
Survey ID : {surveyID} |
Text
|
FB_FS_Feedback Rating
|
{rating} |
Number
|
FB_FS_Feedback Invite Displayed / Submitted
If no ID is available, variable values default to "true".
Artificial Pageviews
Trigger | Value |
Feedback Button Clicked
|
cs_foresee=feedback_displayed
|
Feedback Submitted
|
cs_foresee=feedback_submitted
|
Feedback Displayed
|
cs_foresee=feedback_displayed
|
Invite Displayed
|
cs_foresee=feedback_invite_displayed
|
Invite Submitted
|
cs_foresee=feedback_invite_submitted
|
What we send
Session replay
To properly make use of the replay feature you need to either have 100% recording ratio or ETR (Event Triggered Recordings), please talk to your CSM about this.
URL Example: https://app.contentsquare.com/quick-playback/index.html?pid=3771&uu=cc912cdb-ee03-a739-a659-ad2a5b1f08bb&sn=12&pvid=1&recordingType=cs&vd=copa
Implementation
Implementation Steps
Please go to the section How to request an integration to see the instructions to enable this integration. You can then return here once completed.
If you have already completed the step above then continue below.
Verifying it works





