Details
Integration Type | Dynamic Variable Prefix |
Voice of customer | FB_UB_ |
To properly make use of the replay feature you need to either have 100% recording ratio or ETR (Event Triggered Recordings), please talk to your CSM about this.
Implementation
If you have already completed the step above then continue below.
Please note that if you wish to track In-Page Widgets that you will need to explicitly request this to be enabled in the integration by the support team. The reason it is not on by default is due to the fact that enabling this will cause your widgets to reload and possibly flicker slightly, it may not be noticed but it is up to you whether this is acceptable or not. If it is not acceptable then please do not request to enable the In-Page Widgets feature in the integration. This is currently a limitation with GetFeedback and we are trying to improve that with discussions with our partner.
Verifying it works




- NPS Ratings
- Performance Ratings
- Mood Ratings
- Text Input fields
- Textarea fields
- Select Dropdowns
- Radio Buttons
- NPS Ratings
- Regular Ratings
- Matrix Ratings
- Mood Ratings
Dynamic Variable Possibilities
Var Key | Var Type |
FB_UB_Feedback Displayed (All Surveys)
|
Text
|
FB_UB_Feedback Submitted (All Surveys)
|
Text
|
FB_UB_Mood Rating
|
Number
|
FB_UB_NPS Rating
|
Number |
FB_UB_Performance
|
Number |
FB_UB_Campaign Displayed
|
Text |
FB_UB_Campaign Submitted (All Campaigns)
|
Text |
FB_UB_Campaign Submitted
|
Text |
Artificial Pageview Possibilities
Survey Status | Query String |
Campaign:Open
|
cs_usabilla=campaign_displayed_label
|
Campaign:Success
|
cs_usabilla=campaign_submitted_label
|
Feedback:Open
|
cs_usabilla=feedback_displayed
|
Feedback:Success
|
cs_usabilla=feedback_submitted
|